Refund policy

 

Refund & Damages Policy

What do I do if my shipment arrives damaged?

All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse. Upon delivery of your order, please check the product carefully to ensure it has not been damaged during shipping.

If your shipment arrives damaged, e-mail us at hello@wearedaytrip.com with a photo showing the cans are damaged and unusable, and we will ship you a replacement product free of charge.

What do I do if I want a refund?

In the unlikely event your order arrives damaged, our replacement policy is valid for 30 days from the date of purchase and only if a product is defective or damaged. 

Please send us an email at hello@wearedaytrip.com with images of the defective or damaged items to start the exchange process. If it is more than 30 days since your purchase, we can no longer offer a replacement order.

We Ship Ground

CUSTOMER SERVICE
Phone: 1 833 Daytrip
Email: hello@wearedaytrip.com